Tailored Luxury

Dubai Holiday Concierge

The Service

Bespoke Service

The first step to an elevated Dubai stay.

Share a few details, and we’ll begin curating a considered Dubai experience built entirely around you, your preferences and your expectations.

Book your initial Discovery Call today*.

The Holiday Mode service fee starts from AED 3000 depending on the scope of your trip & level of planning required.

All experiences, reservations, and bookings are quoted separately and arranged to suit your personal itinerary.

the holiday mode

Client Centred Luxury

From first call to final detail, your experience is shaped with care, discretion, and direct one-to-one access.

Ongoing communication ensures every element is refined around you, before and throughout your time in Dubai.

Your Discovery Call

An initial introduction to understand your vision, priorities, and the kind of experience you’re looking for.

Consultation Review

Once your itinerary is designed, we walk you through the full plan and refine every element together.

Seamless Coordination

Every confirmed detail is taken care of behind the scenes, including all bookings and reservations made on your behalf.

The holiday mode

Tailored Itinerary Building

Your desires inform every single  element of your trip. We craft, refine and confirm each experience before you even arrive in Dubai.

Access your personalised itinerary through our private app, with every booking secured in advance for total ease.

Curated Planning

Your desires inform every element of your itinerary. We craft, refine & confirm each experience before you’ve even arrived in Dubai.

Live Itinerary

Your fully personalised trip itinerary is available via desktop & private app, with all finalised plans at your fingertips over the course of your stay.

Advanced Bookings

Every experience is pre-booked and confirmed on your behalf ahead of your trip to Dubai allowing you to fully switch off on arrival.

The holiday mode

Premium Enhancements

From in-residence gifting to local luxuries, every finishing touch is meticulously organised to elevate your stay effortlessly.

A carefully curated welcome gift box, thoughtful extras and local recommendations are included to make your arrival feel considered from the start.

Welcome Gift Box

A complimentary selection of thoughtful items awaits you on arrival inside your gift box – a considered welcome to begin your stay.

Signature Touches

Expect thoughtful additions throughout your trip to Dubai, curated to elevate your stay in subtle, considered and memorable ways.

Discrete Access

Should anything arise during your stay in Dubai, your planner remains contactable within working hours for light-touch assistance & support if required.

Because the best experiences don't just happen... they're designed.

The AED 100 fee secures your initial Discovery Call consultation, a personalised introduction to understand your trip and priorities before planning begins.

When you proceed to the full The Holiday Mode service, this amount is deducted from your total fee.

Service fees start from AED 3000 and vary depending on the scope of your trip and level of planning required.


All bookings, experiences, and reservations are quoted separately and arranged to suit your personal experience.

The fee covers the full in-depth planning and management of your stay, from discovery & consultation calls to final confirmations and direct assistance.

It includes expert experience design, consultations, reservations made on your behalf, and in-trip planner access.

As soon as possible! The earlier the better. At the bare minimum, we require two weeks’ notice, but recommend booking well in advance.

This allows us to secure the best availability and ensure every detail of your stay is handled seamlessly.

Yes, you’ll have a chance to review and refine your proposed experience before anything is confirmed.

Please note: last-minute changes, including those during your stay, may incur late cancellation or amendment fees, depending on the supplier.

Yes, your planner remains contactable, if needed, throughout your stay for light-touch assistance during stipulated working hours.

You’re never left chasing bookings or confirmations.

Absolutely. Many of our clients travel with children, and every experience is tailored to suit your family’s needs.

From age-appropriate activities to downtime and dining, we ensure every detail works for both adults and little ones.

* AED 100 deposit is required to secure your booking for your Discovery Call. This deposit will be deducted from the final The Holiday Mode service fee amount. Please note that this deposit is non-refundable if you choose not to proceed.